Privacy Policy
Last Updated: August 2026 • Official Christodel Store Policy
Christodel Store ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data when you browse our catalog or place orders.
1. Information We Collect
Customer information collected during shopping and checkout
We may collect and process the following information:
- Personal Identifiers: Your full name, email address, phone number, and WhatsApp contact number.
- Delivery Information: Physical delivery address, city, state, and relevant courier/motor park pickup terminal preferences.
- Order Details: Items purchased, quantities, pricing, payment confirmation records, and order communication history.
- Account Credentials: Email and authentication details for registered customer accounts.
- Technical Data: Browser type, general geographic region, IP address, and anonymized website analytics via Google Analytics.
2. How Information Is Used
Legitimate operational purposes
- To process, fulfill, and coordinate the delivery of your orders.
- To communicate with you via WhatsApp, SMS, or email regarding order confirmation, shipping waybills, and payment verification.
- To provide prompt customer support and resolve product enquiries.
- To manage your registered customer account and wishlist preferences.
- To send promotional product updates or seasonal beauty discounts (only where you have opted in, with full unsubscribe rights).
- To improve our website performance, navigation, and user experience.
3. Third-Party Services & Partners
Trusted infrastructure and logistics providers
We do not sell, rent, or trade your personal data to third parties. We share only necessary operational information with:
- Logistics & Transport Couriers: Approved interstate transport companies and dispatch riders to fulfill physical deliveries.
- Cloud & Database Providers: Google Cloud / Firebase for encrypted data storage and hosting infrastructure.
- Email Dispatch: Transactional email service providers (Resend API) for sending automated order receipts and status notifications.
- Web Analytics: Google Analytics 4 for aggregated storefront usage insights without tracking personal financial data.
4. Data Security & Your Rights
Encryption, access control, and opt-out options
We implement industry-standard SSL encryption, tokenized authentication, and administrative access controls to safeguard your data. You have the right to request access to your stored profile information, request corrections, or request deletion of your account at any time.
Privacy Enquiries & Data Requests
Reach our privacy officer directly via our official email helpdesk.